Reviews

Based on 296 reviews
91%
(270)
8%
(23)
0%
(1)
0%
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(1)
Great customer service

go see Omar he's a great salesman

el sillón tiene olor a humedad muy fuerte

Truly Exceptional Experience!

Ornate went above and beyond to maintain consistent contact, updates, and incredible customer service. This was before, during, and after the sale. Ozzy was awesome to work with, and my sectional arrived just a few days after ordering. I am overly grateful for the professionalism, and will do business with Ornate Home again.

As advertised. Arrived promptly. Great customer service. I love that they offered my dream dining set for half of what everyone else charges.

I have dreamt of owning this table for 15+ years. I finally own it thanks to Ornate Furniture who sold it for half of what everyone else posted as cost.

Like the furniture

Furniture was good, nice salesman. Delivery in-room not so good. Damage was made to door jam and walls. Would have fit fine if couch was taken apart before trying to go through door. Repairs needed, unfortunately.

Why is there no phone number for the store?

No one answers the phone when you call. I have received no info or contact number for the 5 year guarantee I purchased and can't reach anyone to enquire.

Great store

Awesome store great furniture and great customer service

Fast and pleasant

Did exactly what they said they would when they said they would and with great communication

Missing legs for ottoman - so far

Hello, so far we noticed that the legs for the ottoman are missing. We would like to know how we will receive them. So far the rest of the items seem fine. The only other issue is that the warranty is tagged to the item. Didn’t expect that. I don’t like the idea of possibly damaging the item or having the plastic tag sticking out. I do appreciate the free rugs, however. Although I received 2, neither was the one promised. But they were free so I appreciate the kind gesture.

Furniture for Your Home

They had the furniture we needed. Had great deals going on.
Delivery, assembly and even placing exactly where we wanted it.
Very Happy With Our Furniture and Service!!

Ashley Teal Chair and a Half

Ordered online. Talked to the Ornate team about timeline and delivery. Delivery service was great!!
I love the chair. Would definitely buy from Ornate again!

Great product. Looks better than the pictures.

Delivery service

Happy with the delivery service.

Ornate

Good person. Profetional. Furniture

S
Ciabattoni Navy Ottoman
Shelley Puchalsky
Would not recommend

I was told my order of a couch and ottoman would arrive in a week and a half to two weeks- I had to keep reaching out weekly until finally my order arrived a month later. It was so bizarre I never received updates from the company. Before I purchased the items I asked about arrival time and they told me that I would be purchasing the last ottoman because all the rest were damaged- after I purchased they told me that it would be 8 weeks for the ottoman because all of them were actually damaged. They ended up sending the ottoman with the couch and what do you know it arrived damaged. So far they’re telling me someone is coming to repair it… I guess we will see if that happens. Also, I paid a $300 delivery fee for a man to drop the boxes in my garage… a little surprising…

The stupendous

Best couch ever! This living room set is massive and I absolutely love it! It’s so well made and comfortable

Satisfied

Great deal at a great value. Will definitely shop here again

Stunning Bed!

Absolutely gorgeous and huge king bed! I love it ❤️

Robbinsdale Antique White Queen Sleigh Storage Bed

Comfy Deep Seats and Amazing Delivery!

None of my local retailers in WA had this sofa chaise stocked in the color I wanted, and I needed it within a few weeks. Even though the store is in CA, I preferred purchasing from a physical store rather than online, so I called Ornate. They confirmed they could deliver it by the end of the month! Though I hadn't tried the sofa in person and was a bit worried, it turned out to be the perfect size and incredibly comfortable, all at an amazing price. I wanted a comfortable couch that wasn’t beige or grey and was also affordable. The seats are deeper than most of the ones I tried at Ashley, and the back is higher, providing great neck support—better than all the expensive modern sofas currently in trend. To top it all off, our delivery driver was extremely helpful and communicative. The couch arrived well before I needed it! I’m so happy!

Great service

Their team communicated delivery impeccably. They showed up on time assembled furniture and placed it in home without a hiccup! Fantastic experience!

Fantastic Furniture

I bought the Lindyn 3 piece sectional and matching rocker/recliner and I LOVE THEM!!! This furniture is so soft and comfortable, everyone who sits on it never wants to get up! The sales people really work with you regarding price and delivery. My experience was great from start to finish. Big shout out to Jeremy, he's awesome!

Wonderful Service

From the moment we walked in the staff was super kind and helpful. We went through the whole showroom to see all of the options for our space and ended up purchasing a couch and some barstools. We will definitely be back for any future furniture needs!