Just received our new dresser and nightstands. Beautiful, sturdy and well made for an amazing price. Order and delivery communication was excellent as well. Would order from them again and definately recommend.
Well built and very comfortable for a budget friendly, leather sofa. My only complaint is the color and style isn’t exactly what I expected. I was expecting a camel or caramel color and it’s much darker in person than the photos online. It’s more of a mahogany color. There is also a slightly contrasted color stitching on the top of the seat cushions and on the backrest cushions that I failed to see in the photos online as well. Overall, happy with the value, but really wished I could have seen it in person before purchasing.
I had never heard of this company and I am so thankful I found them! We had a horrible experience with Jerome’s and had to scramble quickly to get new furniture in time for the holidays. I found a set that I had seen at Ashley but had to pass on because they said it would be 6-8 weeks so I had to go with my 2nd choice @ Jerome’s and that experience was a disaster! Ornate Furniture provided outstanding customer service and our new ASHLEY furniture from Ornate was delivered within 2 weeks! Delivery process was wonderful and the bonus is we saved a ton of money!!! I highly recommend Ornate Furniture! We will definitely use them again!
I will work with Ornate again. A little bit of a wait but they were very clear about that from the start. They are in CA and I'm in UT. Worked for us as we still did not have the living room ready when delivery was made. Overall positive experience.
Ozzie help me through the purchasing process from the beginning to the end. Delivery was quick. Only issue I have is.one of the cushion is smaller than the other cushions.
We visited the store to see the product in person. Ozzie was there to greet us. He gave us space to look around and when we had questions he answered it clearly and to the point. We ended up buying the dining table set.
Within a day, Ozzie reached out to us to confirm shipping and kept us in the loop throughout, even to the day of delivery - just in time for Thanksgiving dinners.
The product is great. We appreciate the honest, direct, and consistent communication!
We ordered this headboard/footboard from this company was very happy with the transaction and customer service product was in great shape delivered with professional delivery
I was skeptical at first getting a circular chair but this is AMAZING!! I love how the curve of the chair shapes around you and the cushion has so much extra room. I love how I don’t need an ottoman but it’s not hard to get out of like a chaise. I highly recommend this chair!
Our local Ashley Furniture Store didn’t have this item in stock and didn’t offer to order it. Ornate Furniture had it in stock for about 75% what Ashley listed it for with quick & FREE delivery to our door. It was easy to put together with just12 bolts. We love the table - perfect for our space and well made.
Absolutely love the furniture. Great quality, reasonable price. Delivery team was excellent.
I purchased the King Eastern Upholstered Headboard. Very well made. The headboard is sturdy, high quality construction, & beautiful linen material. Ornate's delivery is very fast & packaged with care. Their communication with me was excellent. I would highly recommend the headboard & Ornate for any future purchases.
Most of the experience was better than expected. I worked with Matt in the Charlotte store and an online customer service rep that were very helpful. The only question I have is why I had to present my driver's license at pickup only to have it photographed with the pickup paperwork. In these times, especially around the holidays, identify theft is an ongoing issue and those actions did not make me feel safe.
