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Customer Resource

Furniture Care Guide

Everything you need to keep your Ornate Home pieces looking their best — from everyday cleaning to seasonal care.

12+

Material Types Covered

15+

Top Brands Carried

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Warranty-Safe Methods

Select a material to view care instructions

Care by Material

Leather Upholstery Genuine & bonded leather furniture

Genuine leather is a natural material. Variations in grain, tone, wrinkles, and surface marks confirm authenticity — they are not defects.

  • Dust regularly with a soft, dry cloth
  • Wipe gently with a damp, lint-free cloth
  • Maintain distance from heat sources
  • Test cleaning solution in a hidden area first
  • Vacuum seams with a crevice attachment
  • Keep away from direct sunlight
  • Never use harsh chemicals or abrasive cleaners
  • Condition leather periodically to prevent drying

Velvet Upholstery Velvet & chenille fabric sofas and chairs

Velvet naturally shows shading and pressure marks depending on fiber direction. These are part of velvet's visual depth — not defects.

  • Vacuum regularly with a soft brush attachment
  • Avoid excessive friction or aggressive scrubbing
  • Blot spills immediately with a clean, dry cloth — do not rub
  • Test cleaning solution in a hidden area first
  • Brush gently in the direction of the nap
  • Keep away from direct sunlight to prevent fading
  • Use mild soap diluted in water for spot cleaning
  • Avoid over-wetting the fabric

Wood Furniture Solid wood, veneers & engineered wood

Wood furniture requires consistent protection from moisture, heat, and sunlight to maintain its finish and structural integrity over time.

  • Dust weekly with a lint-free cloth
  • Wipe spills immediately and dry thoroughly
  • Do not use harsh or abrasive cleaners
  • Use furniture polish appropriate for finish type
  • Always use coasters, placemats, and heat pads
  • Avoid direct sunlight and HVAC vents
  • Avoid placing printed materials directly on the surface
  • Maintain consistent indoor humidity levels

Glass Furniture Glass tabletops, shelves & displays

Glass surfaces are low-maintenance but require soft materials and immediate drying to prevent streaking.

  • Wipe with a soft, lint-free cloth
  • Dry immediately after cleaning to prevent streaks
  • Use coasters and placemats for protection
  • Use non-abrasive glass cleaners only
  • Avoid sliding rough or sharp objects across the surface
  • Clean smudges with a microfibre cloth

Metal Furniture Steel, iron & aluminium frames

Metal furniture is highly durable but benefits from moisture protection — especially in humid or coastal environments.

  • Dust regularly with a dry cloth
  • Keep dry in humid environments
  • In coastal areas, rinse occasionally to remove salt residue
  • Avoid harsh chemicals that strip finishes
  • Inspect periodically for chips in powder coating
  • Dry thoroughly after any cleaning

Marble, Slate & Natural Stone Stone tabletops & surfaces

Natural stone may feature pits, veining, and surface variations formed during geological processes. These are normal characteristics, not defects.

  • Clean with mild soap and warm water
  • Always use coasters and placemats
  • Avoid abrasive scrubbers or powders
  • Dry immediately — do not leave standing water
  • Avoid acidic cleaners (vinegar, lemon, citrus)
  • Seal periodically with a stone-safe sealant

Rugs Area rugs, runners & natural fiber rugs

Rug care depends on material type. Always refer to the care tag located beneath the rug before cleaning.

  • Vacuum on low suction — avoid beater bar on delicate rugs
  • Blot spills immediately — never rub
  • Professional cleaning recommended annually
  • Rotate periodically for even wear
  • Allow to dry fully before replacing furniture
  • Use a rug pad to prevent slipping and extend life

Mattresses Tempur-Pedic, Sealy, Nectar & all brands

Most modern mattresses are no-flip systems. Proper protection and ventilation are the two most important care steps.

  • Use a breathable mattress protector from day one
  • Treat stains with mild soap and cold water only
  • Rotate head-to-foot every 3–6 months
  • Vacuum the surface occasionally to remove dust
  • Allow full air drying before making the bed
  • Avoid jumping or placing excessive pressure on edges

Outdoor & Patio Furniture Teak, wicker, aluminium & outdoor cushions

Outdoor furniture is built to withstand the elements, but seasonal care significantly extends its lifespan and appearance.

  • Wipe frames regularly with a soft cloth
  • Never use a pressure washer — it damages finishes
  • Store cushions indoors during heavy rain or winter
  • Spot clean cushions with mild soap and lukewarm water
  • Rinse gently with water and dry thoroughly
  • Use furniture covers when not in regular use
  • Ensure furniture is dry before covering
  • For teak: use outdoor wood protector to preserve original color

Reclining & Power Furniture Manual & powered recliners and sofas

Reclining furniture contains mechanical components. Proper operation is essential to prevent damage and maintain warranty coverage.

  • Never force the mechanism open or closed
  • Avoid sitting on footrests or armrests
  • Periodically inspect power cords for damage
  • Do not use extension cords with power recliners
  • Keep the reclining area clear of objects at all times
  • Keep mechanisms free of dust and debris
  • Plug power recliners directly into a grounded wall outlet
  • If you notice unusual resistance or noise, contact support

Frequently Asked Questions

How often should furniture be cleaned?

Light surface cleaning — dusting and wiping — should be done weekly. Deep cleaning frequency depends on usage and material type. Always follow manufacturer guidelines to prevent unintentional damage to finishes or fabrics.

Can I use multi-surface household cleaners on furniture?

No. Many general-purpose cleaners contain chemicals that damage wood finishes, leather coatings, fabric dyes, and protective sealants. Always use products specifically approved for your furniture's material type.

Why does my velvet sofa show marks after sitting?

Velvet and chenille have directional fibers. Pressure marks and shading variations are completely normal and can typically be reduced by gently brushing the fibers or applying light steam from a safe distance.

Should I rotate my seat cushions?

Yes, if your furniture has reversible cushions. Rotating them periodically promotes even wear and significantly extends the lifespan of the cushion filling and upholstery.

Does improper cleaning void warranty coverage?

Yes. Most manufacturers require proper care procedures. Damage caused by unauthorized cleaning methods, excessive moisture, or harsh chemicals may not be covered. When uncertain, contact Ornate Home Customer Support before cleaning.

Can outdoor cushions stay outside in the rain?

Weather-resistant does not mean waterproof. Prolonged exposure to moisture can cause mildew formation or internal foam deterioration. Store cushions indoors during extended rain periods and always ensure they dry completely before storage.

Still have questions?

Our customer care team is ready to help you with product-specific care guidance.