When it comes to online furniture shopping, Wayfair is a name nearly everyone knows. But if you’re looking for something more curated, more reliable, and frankly — better value — there’s another player that’s quietly winning over design-savvy shoppers: Ornate Home.
Let’s compare.
1. The Selection: Overwhelming vs. Curated
Wayfair offers millions of products. Sounds great — until you’re 47 pages deep looking for a decent nightstand.
Ornate Home curates its catalog from top U.S. brands like Ashley, Coaster, Acme, and Furniture of America, focusing on quality, design, and price point. You won’t need to guess which ones are worth it — we’ve already done the filtering for you.
2. Delivery Experience: Delayed vs. Same-Day
Wayfair relies heavily on third-party logistics, meaning deliveries can be inconsistent — sometimes arriving in multiple shipments over several days.
Ornate Home? We offer same-day and white-glove delivery options, especially in California, and fast national shipping for out-of-state orders. We know speed matters when you’re trying to furnish your home.
3. Returns & Service: Call Centers vs. Real People
Try calling Wayfair’s customer service — you’ll probably wait, repeat your story twice, and maybe get a resolution.
Ornate Home has a dedicated claims and support team who actually know furniture. We handle returns with fairness and speed, and we stand behind our delivery and product quality — because we run a showroom and warehouse, not just a website.
4. Pricing Transparency
Yes, Wayfair runs sales — but those “70% off” banners often just mean inflated fake list prices.
At Ornate Home, we focus on true low pricing year-round — with no gimmicks, clear pricing, and bundle options to save even more when you furnish entire rooms.
5. Design Guidance
Wayfair leaves you on your own. No stylist tips, no guidance — just a massive product wall.
Ornate Home blends ecommerce with real design support. Our blog (like this one), room bundles, and Pinterest content are crafted to help you visualize, combine, and actually finish your space — not just buy random pieces.
6. Real Reviews, Not Filtered Ratings
Many reviews on large platforms are anonymous or padded by marketing.
We use Judge.me, where customers leave verified reviews — often with photos. You’ll know exactly how that velvet sectional looks in real homes.
7. The Aesthetic Edge
If your goal is to get a home that looks like you hired a designer — not just filled a room — our pieces will get you there.
We hand-pick items that blend style, function, and uniqueness — including collections not even listed on the big sites.
Final Thought
Wayfair is for everyone.
Ornate Home is for people who want better.
Better service. Better pieces. Better results.