Ariana Black Velvet Double Chaise Sectional Sofa

Purchased my couch for $3200. They wanted another $400 for delivery which felt like alot. After speaking with them they threw in free shipping. Felt like a more reasonable deal tbh. After getting it, the couch. Super comfortable. However the legs that go on it feel and look like 2 dollar generic parts. For 3k the legs just don't fit it visually. I thought the legs would be metal. They are cheap plastic. I'll likely order different legs and toss them on. They did come with the exact number of bolts so if you mess up something and need extra bolts, you gotta make a run to lowes or home depot so just take note of that.
However, after purchasing it for 3200, seeing the original price at 5700, I would be livid if I bought it for that and had to put it together. This is obviously a personal opinion. Couch feels like a solid $1700-2k couch, ottoman sure another $200-350.

*Actual size is
132 x 69 and 31
Which is a bit different from
149 x 72 x 32
Difference in measurements is
17 x 3 x 1
Now the height is whatever. The one inch isn't huge. However the other aspects are very very very different.

Now I will say, it is an attractive couch, its pretty sturdy feeling, and it has a comfortable amount of give to it. The pillows sent are pretty cheap (feels like a 5 dollar pillow) but the thought is appreciated! I'll try to save them by putting in more padding or making another insert *I'm a pretty handy guy*. I would suggest some pillows for this if you are a leaner in the seat type. But if you sit up straight (I'm 5'8 -5'9) your feet won't dangle off the end.
That is the best feedback and information I feel I can offer in the couch, the service, and delivery for all connected entities.

Now my point of contact with ornate was very pleasant, I enjoyed the quick communication and they were willing to work with me rightfully probably being a pain in the ass. Customer service 10/10. The name associated given was "B". Would absolutely work with them again and should I buy another couch would attempt to work with this individual again. (Again, I know I'm a pain and probably not as easy to deal with so gotta throw in some grains of salt with my feedback)

Additionally the delivery service, fantastic to work and deal with. I believe my dispatcher was April but i could be getting that wrong. They were quick to make contact and although there was a little mishap with my initial delivery they were able to give me another date that worked for delivery and didnt make me the problem lol. They were super polite, very helpful and delivered the couch very early in the am so I wasn't waiting around all day. The delivery driver who I for sure forgot his name.. was just a great human being and I know it's a weird thing to say but I wish he could deliver everything I ordered. Was kind, courteous, and you could tell he cared about the quality of his delivery and making sure the products got delivered in an effective undamaged manor.

We will see how it holds up in a house hold and will go from there.
Another side note, these things are packaged great. I mean there is a ton of padding to ensure no rips. While taking it off, I was a bit annoyed because it filled up the back of my truck with wrapping but at the end of the day that's the difference between quality shipping and not. Not a single rip, tear, or tether out.

Love the couch!

This couch is just stunning! When the light catches it at the proper angle, it might appear lighter. The cloth has a roughness that catches light in different ways depending on the viewpoint. The cloth is quite soft and comfortable to sit on.The cushions are really comfortable. They conform to your body as you sit and provide excellent support. I think the depth is a little too deep for my leg length (5'8"), because I have to lean a little to reach the back.When sitting normally, use a cushion. When I want to be more upright, cushions are helpful. However, I rarely sit in a typical upright position on this sofa, and it's ideal for sitting cross-legged or spread out. It's quite comfortable, and I've already slept off on it several times. Finally, being a plus-size and heavy woman, It's ideal for both: it's wide enough to support me in a number of positions while still being solid enough for me to feel safe sitting on it. Overall,great purchase with reasonable price.